Working at SENSE - 5 Seafield Road
5 Seafield Road, Seaton, EX12 2QS
Operated by Sense
6 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"A happy family atmosphere and strong training with good leadership, but agency staff use while recruiting and no activities coordinator hold it back."
Safety & Risk
8/10
✓
People were protected from abuse by staff who were aware of the different types of abuse... People received their medicines safely and on time... Any accidents or incidents which occurred at the home were recorded and seen by the registered manager.
Staff Culture
9/10
✓
There was a happy family atmosphere, people and staff cared about each other and enjoyed spending time together. Staff were motivated and enthusiastic about their work... felt valued for their contribution... demonstrated a real sense of pride in the service.
Staffing Levels
6/10
✓
There were enough staff to keep people safe and meet their needs. Some staff had recently left and the registered manager was recruiting new staff. Meanwhile, the service used regular bank and agency staff who knew people well, which maintained continuity of care for them.
Training & Dev
8/10
✓
The provider and registered manager promoted staff training and continuous learning. Staff had regular individual supervision sessions... The service also used video practice supervisions of individual staff interactions with people as a tool to help staff continuously improve their effective communication skills.
Management
8/10
✓
The registered manager and deputy manager worked well together and had an open and approachable management style. They knew people well and led by example. A staff member said, 'It's really well run, staff are treated well, and everyone gets along.'
Programmes
6/10
✓
People enjoyed a variety of social activities which included in house activities, trips out, social events, holidays and family visits. The service had a sensory room, which helps people stimulate and develop their senses.
Points to consider
Staffing levels are adequate but they use bank and agency staff while recruiting to replace recent leavers.
Some staff had recently left and the registered manager was recruiting new staff. Meanwhile, the service used regular bank and agency staff who knew people well.
Varied activities like trips, sensory room and hobbies but no dedicated coordinator or specialist therapeutic programmes.
People enjoyed a variety of social activities which included in house activities, trips out, social events, holidays and family visits. The service had a sensory room.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews