Working at SENSE - 428-430 Gillott Road
Edgbaston, Birmingham, B16 9LP
Operated by Sense
8 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A supportive team culture and strong safety management, but adequate staffing with recent recruits and standard training."
Safety & Risk
8/10
✓
Risks were well managed and that very detailed risk assessments were in place... Accidents and incidents had been reviewed to utilise any lessons learnt... People safely received their medication from staff and clear records were maintained.
Staff Culture
8/10
✓
One [staff] said, 'We have a good staff team here, you just know that you will get support if ever its needed and staff really care about the people.' Staff were very confident about how they could raise any issue of concern.
Staffing Levels
6/10
✓
People were supported by enough staff on duty. The staffing levels within the home ensured that people received the support they needed... A number of staff had worked in the home for several years and others had been recruited more recently.
Training & Dev
6/10
✓
Staff had access to refresher training both on-line and via face to face training and said that they felt able to safely care for everyone living in the home through the training and shadowing experiences.
Management
7/10
✓
Staff advised that they had opportunities to speak with the registered manager at any time and valued the regular staff meetings where there was an open agenda... the registered manager was supportive and commented that they found supervision meetings positive and useful.
Programmes
6/10
✓
People had been supported to choose and engage in a range of activities... such as walks, ice skating and pub trips... music session which was delivered to people individually... table top activities.
Points to consider
Staffing is enough to meet needs with some long-term staff but nothing special like very low workloads or no new recruits.
People were supported by enough staff on duty... A number of staff had worked in the home for several years and others had been recruited more recently.
Only standard refresher training and induction mentioned, no specialist courses or funded qualifications.
Staff had access to refresher training both on-line and via face to face training... shadowing opportunities provided for newer staff.
Regular outings and music but no activities coordinator or specialist programmes to make the role more varied.
range of activities such as walks, ice skating and pub trips... music session... arrangements were in place for regular activities to take place in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews