Working at SENSE - 38 Redgate Court
Saltersgate, Peterborough, PE1 4XZ
Operated by Sense
6 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Well-trained staff foster an open culture and keep people safe, but no registered manager in post and agency staff use hold it back."
Safety & Risk
7/10
✓
People were safe because potential risks to people had been recognised... Staff understood their roles and responsibilities in relation to keeping people safe from harm and abuse. Medicines were managed safely.
Staff Culture
6/10
✓
The manager promoted an open and transparent culture within the home. Staff told us the management team was always available and phone numbers were available should the need arise.
Staffing Levels
5/10
!
There were enough staff of the right skill mix on duty to meet people's support needs. Staff told us... there are at least two regular staff on duty [at all times] if we use bank and agency staff.
Training & Dev
6/10
✓
People received an effective service because their needs were met by staff who were well trained and supported to do their job. Staff confirmed they had regular supervision and yearly appraisals.
Management
2/10
✕
A registered manager was not in post. The last registered manager had left on 6 July 2018. The provider had already appointed a new manager who began on 9 July 2018.
Programmes
5/10
!
People continued to be supported by staff to access the community and follow their interests... people went to the theatre, cinema, swimming, went to a local music clubs, arts and crafts groups and arranged holidays and day trips.
Points to consider
No permanent manager in post yet, even though one just started and plans to register.
A registered manager was not in post. The last registered manager had left on 6 July 2018. The provider had already appointed a new manager (the previous deputy) who began on 9 July 2018.
Staffing is adequate but uses some bank and agency workers to cover shifts.
We have regular bank and agency staff. We have a good relationship with them [agency and bank staff].
Only basic activities like outings, arts and crafts, and day trips with no dedicated coordinator or specialist programmes.
Staff said that people went to the theatre, cinema, swimming, went to a local music clubs, arts and crafts groups and arranged holidays and day trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews