Last updated: 9 February 2026
"Staff feel valued with supportive management, low turnover and warm culture, although activities lack a dedicated coordinator for greater variety."
2022: assured effective on all IPC measures incl. PPE, testing, vaccinations, outbreak plans; per 2017: up-to-date risk assessments, safe medicines with prompt error handling.
Per 2017: staff say 'I love it here. The manager is really supportive as is all the staff. I couldn't ask for a better place to work'; warm interactions observed.
Per 2017: low staff turnover, many with over five years' service, enough staff to meet needs timely and spend time talking/activities; 2022: measures to mitigate COVID-related staff pressures.
Per 2017: induction with shadowing, training refreshed on topics including sensory awareness, moving/handling, safeguarding; regular supervision and ongoing support.
Per 2017: registered manager approachable, supportive, works alongside staff; staff say '[Name of registered manager] is very supportive and very approachable'; confirmed in post 2022 with systems for COVID management.
Per 2017: wide range of activities with weekly calendars, community outings like beer festival, neon walk for deafblind awareness, local facilities/day services.
Activities are regular with outings and local events but no dedicated coordinator or specialist programmes to add variety beyond routine care.
Per 2017: 'Each person has a weekly calendar... attended a beer festival... neon walk... using the local facilities and day services'
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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