Last updated: 9 February 2026
"Positive person-centred culture and strong safety, but staffing lacks stability and activities are basic."
People were safeguarded from situations in which they may experience abuse... Risks to people's safety had been assessed, monitored and managed... suitable arrangements were in place to safely order, administer and dispose of people's medicines... lessons had been learnt when things had gone wrong.
Care staff told us they were confident that they could speak to the registered persons if they had any concerns about people not receiving safe care. They told us they were confident that any concerns they raised would be taken seriously.
Records showed that sufficient care staff had been deployed in the service during the two weeks preceding the date of our inspection visit to meet the minimum headline figure set by the registered persons.
Records showed that new care staff had received introductory training before they provided people with care. In addition, they had also received on-going refresher training to keep their knowledge and skills up to date.
There was a registered manager who had promoted a positive and person centred culture in the service. In addition, there were suitable management arrangements to ensure that regulatory requirements were met.
People showed us and records confirmed that they were offered the opportunity to pursue their hobbies and interests and to enjoy taking part in a range of social activities. Most of them attended a local day opportunities service... supported to enjoy being out and about in the community.
Enough staff to meet minimum levels and cover shifts, but no info on stable team or low agency use.
Records showed that sufficient care staff had been deployed in the service during the two weeks preceding the date of our inspection visit to meet the minimum headline figure set by the registered persons.
Basic activities like day centre visits, outings and hobbies, no dedicated coordinator or specialist programmes.
Most of them attended a local day opportunities service where they could take part in various activities related to learning life skills. In addition, we saw that people were supported to enjoy being out and about in the community to go shopping, to meet up with friends, dine in restaurants.
Only standard induction and refresher training, no specialist courses or funded qualifications.
Records showed that new care staff had received introductory training before they provided people with care. In addition, they had also received on-going refresher training to keep their knowledge and skills up to date.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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