Working at SENSE - 21a and 21b Johnson Avenue
21a and 21b Johnson Avenue, Spalding, PE11 2QE
Operated by Sense
6 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by managers with strong staff retention and a positive culture, but basic training and limited activities need improvement."
Safety & Risk
8/10
✓
Assured provider preventing infections, using PPE effectively, accessing testing, up to date policy, vaccination compliance (2022); safe medicines administration, risk assessments, lessons from incidents per 2018.
Staff Culture
7/10
✓
The service had a positive ethos and an open and honest culture; staff said 'it's a lovely place to work' per 2018 comprehensive inspection.
Staffing Levels
7/10
✓
'The staffing levels have always been very good. We don't use any agency staff. A lot of the staff have worked here for a long time and there aren't often vacancies' per 2018 comprehensive inspection.
Training & Dev
5/10
!
Induction training package with basic training and care certificate for new staff, ongoing training, mentor system per 2018; regular refresher training and competency checks per 2022.
Management
6/10
✓
Staff gave positive feedback about the support they received from management: 'The service is really well managed. We get so much support from the managers, it's a lovely place to work' per 2018 comprehensive inspection.
Programmes
5/10
!
Regular activities and trips out including day service centres, shopping trips, boating trip; people supported to prepare food per 2018 comprehensive inspection.
Points to consider
Only standard induction and basic training like the care certificate, no specialist courses or funded qualifications to build skills.
An induction training package was provided to all new staff which ensured that all basic training was undertaken... New staff also took part in the care certificate qualification. Ongoing training was provided per 2018
No activities coordinator or specialist programmes, just basic outings like shopping trips and boating to vary the day.
regular activities and trips out were taking place for those who wished to take part, including day service centres, shopping trips and a recent boating trip per 2018
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews