Working at SENSE - 163 Newington Road

Staff knew how to report incidents and incidents were reported... action was taken... Trends in incidents were analysed and actions were taken to reduce the risk of incidents reoccurring.

Staff were motivated and felt well supported. There was a positive culture at the service... One staff said, 'The staff are really amazing and work together well, we help each other.'

Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. There were enough staff... Staff hours were planned around what activities people planned to do.

Per 2019 comprehensive inspection: new training had been introduced... including epilepsy, diabetes, buccal midazolam and tube feed training. Staff had learnt how to use deafblind manual... braille training.

Staff felt respected, supported and valued by the registered manager which supported a positive culture. One staff said, 'The manager is supportive, if you need anything you can just ask, and she helps.'

Per 2019 comprehensive inspection: people were knitting, making jewellery, going to the gym, swimming and making art works for competitions... helping to groom horses... rock climbing... choir... disco... work placements.