Working at SENSE - 115 Gough Road
Edgbaston, Birmingham, B15 2JG
Operated by Sense
5 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive leadership, stable staff retention and positive team culture shine, although basic training and activities without specialists hold it back."
Safety & Risk
8/10
✓
Systems and processes to safeguard people... Medicines were managed safely... staff trained... positive view of risk... learning from incidents shared via team meetings.
Staff Culture
8/10
✓
Staff member told us, 'We work together as a team and we work to our strengths'... registered manager promoted a positive culture... homely atmosphere.
Staffing Levels
8/10
✓
There were sufficient staff on each shift... established staff team in place and... majority of staff have worked here over five years... two vacancies the registered manager ensured there was no shortfall.
Training & Dev
6/10
✓
Training records showed staff had relevant training in line with their role and staff currently held valid certificates... ongoing refresher training every 12-18 months.
Management
8/10
✓
The registered manager promoted a positive culture where they supported and empowered the staff team... 'The manager is brilliant, makes you feel good and gives you praise.'
Programmes
6/10
✓
People were supported to engage in a range of activities both inside and outside... extensive range of activities from walking to boating to climbing.
Points to consider
Only standard training and refreshers, no specialist courses or funded qualifications for career growth.
Training records showed staff had relevant training in line with their role and staff currently held valid certificates... ongoing refresher training every 12-18 months.
Varied activities like walking and boating, but no dedicated coordinator or named specialist programmes to make the role exceptionally fulfilling.
extensive range of activities from walking to boating to climbing... supported to engage in a range of activities both inside and outside.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews