Last updated: 9 February 2026
"Supportive leadership, stable staff retention and positive team culture shine, although basic training and activities without specialists hold it back."
Systems and processes to safeguard people... Medicines were managed safely... staff trained... positive view of risk... learning from incidents shared via team meetings.
Staff member told us, 'We work together as a team and we work to our strengths'... registered manager promoted a positive culture... homely atmosphere.
There were sufficient staff on each shift... established staff team in place and... majority of staff have worked here over five years... two vacancies the registered manager ensured there was no shortfall.
Training records showed staff had relevant training in line with their role and staff currently held valid certificates... ongoing refresher training every 12-18 months.
The registered manager promoted a positive culture where they supported and empowered the staff team... 'The manager is brilliant, makes you feel good and gives you praise.'
People were supported to engage in a range of activities both inside and outside... extensive range of activities from walking to boating to climbing.
Only standard training and refreshers, no specialist courses or funded qualifications for career growth.
Training records showed staff had relevant training in line with their role and staff currently held valid certificates... ongoing refresher training every 12-18 months.
Varied activities like walking and boating, but no dedicated coordinator or named specialist programmes to make the role exceptionally fulfilling.
extensive range of activities from walking to boating to climbing... supported to engage in a range of activities both inside and outside.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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