Last updated: 9 February 2026
"Staff feel well supported with good training and management, but agency staff fill vacancies and activities lack a dedicated coordinator."
Staff completed training in safeguarding adults. They understood their responsibility to report concerns and were confident these would be acted upon.
Staff said they were well supported by the management team... Staff said they were able to share their ideas and felt listened to.
There were enough staff to meet people's needs. Staffing levels were flexible according to people's needs and activities and were kept under review.
Staff received relevant training to support them in their roles... Staff said, 'Training is very good, best I have ever had. I really enjoy it.'
The registered manager frequently worked alongside staff to encourage and support them to give their best for people.
People participated in a range of social and leisure activities including meals out, bowling, carriage riding, days out at the beach and holidays.
Agency staff fill vacancies, so the team changes and you work with temps sometimes.
Agency staff were deployed due to staff vacancies.
Varied outings and home activities like bowling and arts, but no dedicated coordinator or specialist programmes to enrich the role.
People participated in a range of social and leisure activities including meals out, bowling, carriage riding, days out at the beach and holidays.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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