Last updated: 10 February 2026
"Motivated staff with positive team relationships and stable staffing, but some behind on training and standard activities."
The provider had a team of behavioural support specialists who helped staff develop a positive behaviour support approach. [...] reflected an open and transparent approach to helping ensure people were safe.
Staff were motivated and spoke enthusiastically about their jobs. They said they had received appropriate training for their role and that there was a positive working relationship within the staff team as a whole.
There were enough staff in place to meet people’s needs. Relatives told us that many staff had worked with their relatives for an extended period of time.
Some staff had fallen behind with the provider’s mandatory training updates. There was a plan in place to ensure all staff would complete required training by the end of January 2024.
The provider’s senior management had a good oversight of the service. They oversaw how incidents or safeguarding concerns were reported, investigated and followed up.
Per 2018 comprehensive inspection: People were supported to live active lives, participating in a range of activities including shopping trips, holidays, food tasting sessions and planting flowers.
Some staff are behind on mandatory training updates, even though there's a plan to catch them up soon.
Some staff had fallen behind with the provider’s mandatory training updates. There was a plan in place to ensure all staff would complete required training by the end of January 2024.
Activities are standard with trips and gardening but no dedicated coordinator or specialist programmes to vary the role.
Per 2018 comprehensive inspection: People were supported to go shopping with staff for food [...] on holiday [...] planting flowers and painting murals.
AI Generated
Last inspected: May 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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