Working at Selwood House Care Home
Chestnut Road, Dorchester, DT2 9FN
Operated by Country Court Care Homes 2 Limited
85 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Supportive management and regular training, but medicines safety problems and basic activities hold it back."
Safety & Risk
4/10
!
We noted concerns with... medicines administration during our assessment... high risk medicines such as anticoagulants not being flagged... medicines... administered beyond the use by date... concerns about medicines storage.
Staff Culture
6/10
✓
There was an open culture, and staff were confident they would be supported by the registered manager should they raise concerns. Staff told us they felt supported and appreciated by the management team.
Staffing Levels
5/10
!
The provider determined staffing levels using a dependency tool. The most recent calculations showed the service was staffed at above the level required... relatives said, “Most of the time [there are enough staff], sometimes at the weekends it feels sparce.”
Training & Dev
7/10
✓
Staff participated in regular 1-to-1 supervision with the management team and were supported to develop their knowledge and practice through training and regular workshops run by the registered manager.
Management
7/10
✓
The registered manager had been in post since May 2025 and had made significant improvements. Staff were confident they would be supported by the registered manager should they raise concerns.
Programmes
4/10
!
Activity sessions were provided; schedules were shared with people and their relatives. People chose to attend activities and if they did not, options of having 1-to-1 activities in own rooms or opting out completely were available.
Points to consider
No activities coordinator or specialist programmes, so the role is mostly routine personal care with just basic sessions.
Activity sessions were provided; schedules were shared with people and their relatives.
Medication safety had problems like expired medicines, poor storage, and missing care plans at the start of inspection.
Medicines including Risperidone oral solution... and eye drops that had been administered beyond the use by date... fridge temperatures were recorded regularly however the maximum / minimum thermometers were not being reset... missing epilepsy care plan.
Staffing feels thin on weekends sometimes with call bells going off, and recruitment missed full job histories for new staff.
A relative told us... “weekends it seems a bit thin on the ground. Sometimes there are a lot of call bells going off.”... none of the recruitment records reviewed held full employment histories.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews