Last updated: 10 February 2026
"Staff feel supported by visible leadership and a stable team with a strong safety culture, although limited outings and some agency use hold it back."
The provider had a proactive and positive culture of safety... strong safeguarding culture across the service.
Staff reported feeling supported by leadership through regular supervisions, appraisals, and access to guidance.
Care was delivered by a stable team of permanent staff, supplemented by trained agency staff when required.
People were safe and well supported by staff who were safely recruited and well trained. Staff were knowledgeable, competent, and confident in their roles.
Leadership team was visible, approachable, and receptive to feedback, and staff described feeling supported and valued.
although there were still limited opportunities for outings and some aspects of the home’s decor were not yet fully dementia friendly.
Few outings and no activities coordinator mentioned, so the role is mostly routine personal care.
although there were still limited opportunities for outings
Some agency staff used when needed, instead of a fully stable team.
supplemented by trained agency staff when required
Only standard training in place, specialist dementia workshops still planned.
Leaders recognised this and had arranged for the onsite Registered Mental Health Nurse (RMN) to deliver workshops
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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