Working at Selkirk House
Church Road, Plymouth, PL9 9BD
Operated by Anchor Hanover Group
42 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety practices and supportive management with good staff communication, but staffing pressures cause long waits for care."
Safety & Risk
8/10
✓
Risks relating to each person had been identified and care plans and risk assessments were in place; effective systems were in place to ensure medicines... safely; accidents and incidents... analysed every month.
Staff Culture
7/10
✓
Staff we spoke with told us communication between staff and managers was good. Staff said they were able to share feedback during regular supervision meetings and staff meetings; staff felt supported by managers.
Staffing Levels
5/10
!
We observed there were enough staff to care for people safely... However, some people and staff told us that at times, people had to wait for their care needs to be met... registered manager... recruiting more staff.
Training & Dev
/10
✕
Management
7/10
✓
The registered manager told us they had an open-door policy, made themselves available to people, relatives and staff and tried to resolve issues quickly; staff said 'I can speak to [manager's name], she's easy to talk to'.
Programmes
/10
✕
Points to consider
Enough staff to keep things safe and calm but sometimes long waits for help and carers feel too busy for chats with residents.
some people and staff told us that at times, people had to wait for their care needs to be met. One person said, 'Sometimes there is quite a long wait for staff to come...' One staff member told us, 'I feel we are just doing the basics at the moment. I would like more time to spend with people.' ... recruiting more staff
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews