Working at SELF Limited - 16 Park View
16 Park View, Houghton Le Spring, DH5 9JH
Operated by S.E.L.F. (North East) Limited
8 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued and supported by active management, but staffing lacks retention details and training is mostly standard."
Safety & Risk
7/10
✓
Risks to people were managed safely; robust processes were now in place for monitoring incidents; medicines were managed safely.
Staff Culture
8/10
✓
Staff now felt valued and respected. Staff were passionate about ensuring people received great care and effective support.
Staffing Levels
6/10
✓
The provider had reviewed staffing levels and ensured the service had a dedicated team. Enough staff were always on duty in the service.
Training & Dev
6/10
✓
The provider had reviewed the training programme and enhanced it since the last inspection; staff had supervisions and appraisals.
Management
7/10
✓
The registered manager was taking a more active role at the service and had ensured staff practices changed; staff told us they now felt supported by the new management team.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The service had good links with a local farm, stables and college, and people pursued a range of activities and hobbies meaningful to them.
Points to consider
Staffing is adequate with enough staff always available, but no details on staff retention or minimal agency use.
Enough staff were always on duty in the service.
Training has been enhanced with induction and supervisions, but only standard mandatory and some specific training with no specialist development.
The provider had reviewed the training programme and enhanced it since the last inspection.
Varied community activities like farm visits, college and outings, but no dedicated activities coordinator or specialist therapeutic programmes.
Per 2018 comprehensive inspection: good links with a local farm, stables and college, and people pursued a range of activities and hobbies meaningful to them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews