Last updated: 10 February 2026
"Strong leadership, positive staff culture and effective safeguarding, although a lack of structured activities and dedicated coordinator holds it back."
People were protected from the risk of abuse because the provider's safeguarding systems were effective... People's medicines were stored, administered and disposed of safely.
Staff felt valued and appreciated... 'We have come on leaps and bounds, we are 1 big happy family. The culture has really shifted here, and we are all equally important.'
People told us staff were available when they needed them... 'Five of them (support workers) are here in the day plus the managers, that's plenty.'... number of agency staff working at the home had reduced.
Staff had completed the training they needed to meet people's specific needs. For example, autism and dysphagia training... New staff completed The Care Certificate.
The management team consisted of a registered manager and a deputy manager. They were skilled and confident in their roles. Their hands-on approach meant they had a clear overview of people's experiences.
People had opportunities to do things they enjoyed... made cakes and liked going shopping... enjoyed going to a day centre... planning a holiday.
No activities coordinator or structured programme, so the role is mostly routine care with some shopping trips and day centre visits.
People had opportunities to do things they enjoyed and experience new things. One person told us they made cakes and liked going shopping. Records confirmed that happened. Another person told us they enjoyed going to a day centre.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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