Working at Selborne Mews
36-37 South Road, Smethwick, B67 7BU
Operated by Selborne Care Limited
20 bedsResidential homes
Workplace Score
4.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.1/10
Key Finding
"Staff feel supported by approachable managers with engaging community activities, but no permanent manager, training gaps, and safety issues hold it back."
Safety & Risk
3/10
✕
Risk assessments were in place; however, they did not always contain accurate information and were not always regularly reviewed... We identified a stock discrepancy within medicine storage.
Staff Culture
6/10
✓
Staff told us they felt able to raise concerns with local managers, who they felt were approachable and supportive.
Staffing Levels
5/10
!
During the visit there were enough staff to meet the needs of people living at the service. A staff member... told us 'perfect never been an issue of short staff'
Training & Dev
3/10
✕
The systems in place to ensure staff were trained, including receiving specialist training required... had not worked effectively. For example, where people required specialist medicines training... not all relevant staff had received this training.
Management
1/10
✕
Effective leadership systems were not in place as the service had not had a registered manager since 20 February 2025.
Programmes
6/10
✓
Staff worked with people to identify and pursue meaningful aspirations. For example, people were encouraged to take part in community activities... local gyms, trampolining, skating, and dance classes... henna painting, and other social events.
Points to consider
No permanent manager in place, so leadership and day-to-day oversight feel unstable.
the service had not had a registered manager since 20 February 2025
Training gaps for specialist needs like certain medications mean some staff are not fully prepared.
where people required specialist medicines training to support a person, not all relevant staff had received this training
Safety issues like out-of-date risk assessments and medicine stock errors make the role riskier.
Risk assessments... did not always contain accurate information and were not always regularly reviewed... stock discrepancy within medicine storage
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews