Working at Selborne House
34 Selborne Road, Birmingham, B20 2DW
Operated by Selborne Care Limited
15 bedsResidential homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.5/10
Key Finding
"Staff feel supported with regular supervision and enough staffing to meet needs, but no registered manager and training gaps like epilepsy hold it back."
Safety & Risk
5/10
!
Improvements had been made regarding managing risks associated with people's health effectively. Staff demonstrated a good understanding of the types of abuse people could be at risk from.
Staff Culture
6/10
✓
Staff told us they felt supported in their role and could approach any of the management team for support and advice and received regular supervision.
Staffing Levels
5/10
!
staff told us there were enough staff to keep people safe and to meet people's needs. Some agency staff were supporting the service and the manager told us that this was gradually reducing
Training & Dev
4/10
!
about half the staff team had not completed epilepsy training and only a few staff members had completed training in Mental Health awareness. The manager advised that a training plan was in place
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission.
Programmes
4/10
!
People were supported to take part in a range of activities including a walk in a local park, shopping, day trip to a leisure park and in-house board games.
Points to consider
No permanent manager registered with the regulator, so leadership oversight is not fully reliable.
The service did not have a manager registered with the Care Quality Commission.
Gaps in staff training, like half not trained on epilepsy and few on mental health awareness.
about half the staff team had not completed epilepsy training and only a few staff members had completed training in Mental Health awareness.
Some agency staff still used to cover shifts, even if it's reducing.
Some agency staff were supporting the service and the manager told us that this was gradually reducing
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews