Last updated: 9 February 2026
"Staff supported by regular supervisions, training and safety measures, but bank staff fill vacancies and activities lack a dedicated coordinator."
There were robust measures in place to ensure people were safe. Staff had received training in safeguarding adults from abuse and knew what to do if they saw or suspected abuse. Medicines were managed safely.
There was a person-centred and open culture in the home. Staff showed a commitment to provide support which achieved good outcomes for the people living in the home.
There were sufficient staff on duty to meet people's needs. Staff vacancies were currently filled by using the registered provider's 'bank' staff.
We saw that all staff had attended training in subjects such as first aid, fire safety, food safety, safeguarding people with autism and medication. Training records we looked at showed that staff training was up to date.
Staff were supported by the manager through regular supervisions and regular training. Staff meetings were held regularly.
People enjoyed a range of activities, with staff support. They accessed their local community to enjoy amenities such as pub lunches, shopping, the gym, museums, and the theatre.
Staffing is adequate but they use bank staff to fill vacancies.
Staff vacancies were currently filled by using the registered provider's 'bank' staff. These staff were familiar with people's support needs.
No activities coordinator or special programme, just staff helping with basic outings like shopping and gym.
People enjoyed a range of activities, with staff support. They accessed their local community to enjoy amenities such as pub lunches, shopping, the gym, museums, and the theatre.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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