Working at Sefton New Directions Limited - Aintree Lane
89 Aintree Lane, Liverpool, L10 2JJ
Operated by Sefton New Directions Limited
5 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Long-serving staff feel well supported and trained with strong safety, but basic activities and some bank staff use hold it back."
Safety & Risk
8/10
✓
Medicines were well managed and there was only one reported medicines' error in the previous 12 months. Systems for reporting concerns were robust and aligned to the requirements of the local authority and the Care Quality Commission.
Staff Culture
7/10
✓
Staff told us that they felt well supported. Staff spoke with confidence regarding their role and influence over the development of the service and the culture.
Staffing Levels
7/10
✓
Most staff had worked at Aintree Lane for a long time and were deployed in sufficient numbers to provide safe care. Regular bank staff were used to ensure consistency when cover was required.
Training & Dev
7/10
✓
Staff were given an induction in accordance with recognised standards for care staff. Staff were also given regular additional training to improve their skills and knowledge. Records indicated that staff received regular group and individual supervision.
Management
7/10
✓
Staff were supported to express their views and contribute to the development of the service at team meetings and handovers. The staff that we spoke with said that they could approach the registered manager, or the provider at any time.
Programmes
4/10
!
People were involved in planning individual and small group activities. For example, meals out and excursions to local facilities.
Points to consider
No activities coordinator or specialist programmes, so the role is mostly routine personal care with basic outings and cooking.
People were involved in planning individual and small group activities. For example, meals out and excursions to local facilities.
Regular bank staff cover some shifts, so not a fully permanent team.
Regular bank staff were used to ensure consistency when cover was required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews