Last updated: 9 February 2026
"Supportive managers and a passionate team ensure staff feel valued and safe, although agency staff use and no dedicated activities coordinator are drawbacks."
People lived safely... because the service assessed, monitored and managed safety well... Staff had training on how to recognise and report abuse and they knew how to apply it... Staff managed incidents... well
Staff told us they enjoyed working at the service. Comments included, 'Everyone who works at Seeleys is so passionate about care...', 'I love working at Seeleys...', 'I like the fact that we have a diverse team and... we all help each other out'
The service had enough staff, including for one-to-one support... Staff recruitment and induction training processes promoted safety, including those for agency staff
People were supported by staff who had received relevant and good quality training in evidence-based practice... Staff were positive about the training they received. Comments included, 'I really enjoy the training that we do, I love to learn'
A registered manager was in post and there was a clear management structure. Staff felt supported and told us, 'My manager is approachable and I can speak to her when I have any issues or concerns', 'I have found both [registered manager and Operations Co-ordinator] very supportive and approachable'
One relative commented 'They do lovely craft activities, and I love the cultural recognition activities and events they do, like Chinese new year and the jubilee party'... Staff supported people to make pizzas and cakes... people had been supported to grow vegetables
Enough staff for one-to-one support but agency workers are used so some shifts have temporary staff
Staff recruitment and induction training processes promoted safety, including those for agency staff
Some crafts, cooking, gardening and cultural events but no dedicated activities coordinator or specialist programmes
They do lovely craft activities... cultural recognition activities and events they do, like Chinese new year and the jubilee party... supported to grow vegetables... making pizzas and cakes
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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