Last updated: 10 February 2026
"Strong training, open culture and safe practices, although no permanent manager in post."
Policies, procedures and staff training were in place to protect people from avoidable harm and abuse. Staff managed the medicines safely and appropriately.
People benefitted from an open and inclusive culture. The culture of the service was open and people felt confident to express their views and opinions.
There were sufficient staff to meet people's needs. People and their relatives told us that staffing levels were always sufficient to meet their needs.
People were cared for by staff who had received comprehensive training, support and supervision in their role.
A registered manager was not currently in post but one was being trained and registered at the time of the inspection.
People had access to meaningful and interesting activities which regularly took place... weekly routines included swimming, horse and cart riding, BBQs in the garden, holidays away with staff and trips into town.
No permanent manager in post at the time, though one was being trained.
A registered manager was not currently in post but one was being trained and registered at the time of the inspection.
Staffing is adequate and sufficient but nothing special like high retention or no agency use.
Staffing levels were sufficient to ensure people's safety.
Activities are regular with variety like outings and BBQs but no specialist programmes or coordinator.
Activity programmes were creative and designed to meet people's individual preferences and choices.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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