Working at SeeAbility - Barclay House Residential Home

People were protected from abuse by staff who had received training and were confident in raising concerns. There was a thorough recruitment process in place that checked potential staff were safe to work with people who may be vulnerable. Medicines were managed safely, and people received their medicines as prescribed.

The service had a clear, positive and open culture that was shared both amongst the management team and care staff. Staff told us how positive they felt working for an organisation that shared their personal values about delivering high quality personalised care. Staff were proud to work at Barclay House.

There was strong leadership at the service. People and staff spoke highly of the management team and there was a positive culture at the service with people and staff feeling their voices were listened to.