Last updated: 10 February 2026
"Superb activities and programmes, supportive leadership, and strong team culture, although ongoing recruitment and sickness occasionally stretch staffing."
People felt safe; staff trained in safeguarding; risks managed via assessments; medicines administered safely; learning from falls via awareness workshop
There was a clear management structure and a group of staff who worked well as a team. Staff said, 'Management trusts us... They are very visible and available.' Relatives noted good sense of team
Planned staffing levels were met and recruitment was ongoing... Staff confirmed, 'We have enough staff and don't feel rushed'; low staff turnover noted
New staff completed comprehensive induction with mandatory training and shadowing; 'Training here is good, lots of e-learning and in house training. I have completed the care certificate.' Staff had supervisions and appraisals
The home was well-led by a registered manager... Staff said, 'Very nice, best manager. Understands us, approachable and supportive. Has open door policy'
Enthusiastic activities coordinator led 'wish list' fulfilling trips like steam train outing, small plane flight, alpaca pet therapy; people more engaged, cheerful, and talkative after
Staffing is good with enough staff most shifts, but recruitment is ongoing and sickness sometimes stretches the team.
Planned staffing levels were met and recruitment was ongoing... Staff commented, 'Most shifts we have enough staff, sickness doesn't help but we get by.'
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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