Last updated: 9 February 2026
"Strong safety practices and supportive team culture, although occasional agency staff and basic training are drawbacks."
2022 inspection assured effective infection prevention, PPE use, testing, visitor safety; per 2020: good safeguarding awareness, accurate medicines administration with audits, robust risk assessments and incident learning.
Per 2020 comprehensive inspection: Staff said 'We are a good team, we listen and help each other'; 'I really like the residents... we make sure they feel secure and happy'; felt supported.
Per 2020 comprehensive inspection: 'Feedback from people and staff was they felt the service had enough staff'; agency staff used when required, measures for COVID-related pressures per 2022 inspection.
Per 2020 comprehensive inspection: Staff received essential training including safeguarding and induction; 'The induction was very useful and we get good training'; supervision and appraisals in place.
Per 2020 comprehensive inspection: Relatives said 'The manager is always here... the home is run well' and 'I think [registered manager] is a great manager'; provider had quality assurance systems.
Per 2020 comprehensive inspection: Activities co-ordinator provided varied programme including music, arts and crafts, quizzes, exercise, trips out, bingo, singing; supported activities per 2022.
Staffing is adequate but they call in agency staff sometimes for cover.
Per 2020 report: 'existing staff would be contacted to cover shifts... and agency staff were used when required'
Only standard training like safeguarding and induction, no specialist courses or funded qualifications.
Per 2020 report: 'Staff had received training in looking after people, including safeguarding, food hygiene, fire evacuation'
Activities are regular like music, crafts and outings but basic with no special programmes.
Per 2020 report: 'varied range of activities... music, arts and crafts, quizzes, exercise, trips out to the local community'
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp