Working at Seaview Residential Home Limited

Appropriate safeguarding procedures were in place... Medicines were managed safely... Individual risks to people had been assessed... Incidents and accidents were recorded appropriately and reviewed to identify anything which may help to prevent a reoccurrence.

Staff were committed to encouraging an inclusive and supportive environment and told us they enjoyed working at the service. One staff member said, 'I've got no concerns, I am happy working at Seaview, I enjoy it.'

There were sufficient staff deployed to meet people's needs... Staff told us they felt there were enough staff to meet people's needs and spend time with them. A staff member said, 'Yes there is enough staff. It would always be good to have extra as we are getting quite full...'

Staff had completed a range of training to meet people's needs effectively. The training was refreshed and updated regularly... New staff completed an induction programme... Staff received regular one-to-one sessions of supervision.

People, their relatives and staff members commented positively about the management of the service and felt that the service was well-led. The provider was engaged with the running of the service and staff and people told us they were approachable.

People were provided with the opportunity to participate in a range of activities, including: bingo, quizzes, chair exercises, singing, live music and visits from a therapy dog. As part of the programme... links with a nursery school... arranged a visit from a local theatre group.