Last updated: 10 February 2026
"Staff get good training and support, but feel unsupported by managers, activities lack variety after staff left, and incidents like falls aren't reported promptly."
Information gathered from incidents, accidents and feedback was not always used effectively... not all incidents and accidents were reported to the relevant authorities in a timely way. For example, skin tears, self-neglect and medicine errors and falls.
The culture at Seaview Nursing Home was difficult to assess... indications of a possible closed culture... some staff had spoken of an uneasy working environment.
Feedback about staffing from people, relatives and staff was mixed... The layout of the building meant that there were areas of the home that were isolated, and we noted that staff were not visible in these areas when providing care.
Staff received an induction, training and support that enabled them to manage people’s health and social care safely.
Mixed staff feedback on leadership: “It’s been a difficult time, changes brought in, I don’t feel listened to really,” “It feels like we are not doing things right, don’t feel supported,” but some positive on new interim manager.
One person said, “I do get bored... A relative said... there needs to be more activity staff... Recruitment was on-going for activity staff as one had recently left.”
Staff get stretched covering isolated areas in the large building, with mixed feedback on whether there are enough around.
Feedback about staffing from people, relatives and staff was mixed... staff were not visible in these areas when providing care.
Falls, skin tears, self-neglect, and medication errors not always reported promptly to authorities.
not all incidents and accidents were reported to the relevant authorities in a timely way. For example, skin tears, self-neglect and medicine errors and falls.
Activity staff recently left with recruitment ongoing, so less variety and more routine personal care shifts.
Recruitment was on-going for activity staff as one had recently left... One person said, “I do get bored.”
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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