Last updated: 9 February 2026
"Strong safety practices, good management oversight and positive team culture, but limited activities and basic training hold it back."
Risks to people had been assessed and documented within their care plans. These were regularly reviewed and updated as people's needs had changed. Systems and processes were in place for the safe management of medicines, including regular audits.
Staff had a clear understanding of their roles and responsibilities and worked well together to meet people's needs. The atmosphere in the service was relaxed and calm.
There were enough staff to provide safe and meaningful care to people living in the service. There was a consistent staffing team, who were flexible in their approach to working.
Staff had received adequate training, suitable for their roles, and the manager regularly observed staff in practice to ensure their skills were suitable.
The registered manager had good oversight of the whole running of the service. They spoke about areas that had been identified for improvement and what actions were being taken.
Per 2019 comprehensive inspection: We saw people playing chess and completing jigsaws. One person did voluntary work and enjoyed knitting. People took part in bowling and another person enjoyed playing pool.
Days are mostly routine personal care, with only basic activities like board games, knitting and occasional bowling, no dedicated coordinator or varied programme.
Per 2019 comprehensive inspection: We saw people playing chess and completing jigsaws. One person did voluntary work and enjoyed knitting. People took part in bowling and another person enjoyed playing pool.
Just standard training to do the basics of the job, no specialist courses, funded qualifications or career development.
Staff had received adequate training, suitable for their roles, and the manager regularly observed staff in practice to ensure their skills were suitable.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp