Last updated: 9 February 2026
"Staff feel supported by management with a strong team culture and enough staffing, but activities are limited to basic outings without a structured programme."
We were assured that the provider was using PPE effectively and safely; accessing testing for people using the service and staff; making sure infection outbreaks can be effectively prevented or managed. Per 2021 targeted inspection.
Staff felt very supported by the registered manager and said they felt they had a good team. Staff told us that they had regular team meetings and handovers. Per 2018 comprehensive inspection.
"There is always enough staff on duty we never work short staffed." Per 2018 comprehensive inspection.
All staff had received training in Autism management when this became a need identified for people living at the service. Per 2018 comprehensive inspection.
Staff felt very supported by the registered manager and said they felt they had a good team. Per 2018 comprehensive inspection.
People enjoyed varied pastimes... A relative told us, '[person name] is well known in the local area, they go out to the café and staff take them to fly their kite.' Per 2018 comprehensive inspection.
Just basic outings to cafes, kite flying and holidays, no activities coordinator or structured programme, so the role is mostly personal care with occasional trips out.
People were supported to access activities that they enjoyed. A relative told us, "[person name] is well known in the local area, they go out to the café and staff take them to fly their kite." Another relative told us how they had enjoyed going away on holidays. Per 2018 comprehensive inspection.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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