Working at Seathorne Court Residential Home

Just basic activities like bingo, music, and local outings with no coordinator or special programmes, so the role stays mostly routine personal care.

One person told us, “We have bingo and music and it is quite good and in the good weather they take us out locally where we want to go.”

Medication stock records had errors so it was unclear if people got too much or too little medicine.

we found errors in the level of stock of medicines and medicine stock was not being recorded and checked when being administered.

Staffing is adequate but if busy residents have a little wait for non-emergency help.

A person told us, “Staff come quickly, if busy you have a little while to wait but if you press the red emergency button they come instantly.”