Last updated: 10 February 2026
"Strong safety practices and a happy, stable staff team, but the registered manager is based elsewhere with only basic training offered."
2022 targeted inspection: assured on infection prevention, PPE use, testing, layout hygiene; per 2019: safe medicines systems, risk assessments, incident learning.
Per 2019 comprehensive inspection: staff said they were happy and enjoyed working there, relaxed cheerful atmosphere, staff worked well as a team with long servers.
Per 2019: 'We have enough staff to look after people safely' per staff, consistent staffing group; 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2019 comprehensive inspection: mandatory training including dementia and safeguarding, induction with shadowing, regular supervision and appraisals.
Per 2019 comprehensive inspection: registered manager had full oversight and available when needed, care manager in day-to-day charge and described as approachable by relatives.
Per 2019 comprehensive inspection: regular programme with activity staff throughout week including painting, games, quizzes, music, films; people enjoyed.
The registered manager is based at another care home, so the care manager runs things day to day.
The registered manager based themselves at the second service and the care manager was in day to day charge of Seaford Head Retirement Home.
Only standard training like dementia awareness and safety courses, no specialist or career development options.
Mandatory training included dementia, infection control, health and safety, safeguarding, Mental Capacity Act (MCA) and person centred care.
Activities are basic group ones like quizzes, games and music, so the role stays mostly routine personal care.
A programme of activities were provided including painting, games, quizzes, music and films.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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