Last updated: 9 February 2026
"A supportive team culture and available managers for staff support, although occasional waits for help and basic activities without special programmes hold it back."
Risks to people’s health and welfare had been assessed and management plans were in place to reduce risk.
Staff told us there was a supportive and open culture within the team and they all worked well together. A staff member told us, “It’s good communication and the support network is amazing.”
A relative told us, “There’s always staff in the communal areas looking out for people, no issues with the amount of staff they have on, when someone wants help they are there to give it right away.”
One person said, “The staff are well trained.” Staff demonstrated their understanding of nationally recognised assessment tools and how they provided care in line with good practice.
Staff told us the registered manager and senior staff were always available for support, and they were encouraged to voice their opinions and ideas.
Activity co-ordinators used information about people’s preferences, strengths and interests to develop a varied social activity programme with them.
Staff numbers are fine overall but you might wait a little sometimes when they are helping other residents.
One person told us they sometimes had to wait a little while for help but understood why as staff can be busy helping others.
Activities are regular and varied thanks to a coordinator but no special programmes or partnerships to add extra interest to the job.
Activity co-ordinators used information about people’s preferences, strengths and interests to develop a varied social activity programme with them. In addition, time was set aside each week for them to support people to pursue more individualised activities if they wished to.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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