Working at Seabourne House Care Home
1 Clifton Road, Bournemouth, BH6 3NZ
Operated by Luxurycare Seabourne House Limited
48 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive management and a family-like culture where staff feel valued, but basic training and busy staffing without unhurried care time hold it back."
Safety & Risk
7/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. Safeguarding processes were robust, and staff were aware of reporting systems
Staff Culture
8/10
✓
A relative said, 'Staff are amazing... Here it is like a family, and it is very homely.' Staff told us they felt very well supported by the management team and the provider
Staffing Levels
6/10
✓
There were sufficient numbers of suitably qualified, competent and experienced staff, who received effective support, enabling them to safely meet people's care and treatment needs
Training & Dev
6/10
✓
Training records showed staff had the necessary training, skills and knowledge to carry out their roles. The provider offered additional training and encouraged staff with their professional development
Management
7/10
✓
Staff spoke positively about the manager and felt valued and respected. Comments included, 'The manager is very lovely, 10/10 very smiley... [The manager] is supportive', 'Our management are fabulous! Whenever you need them, they are here'
Programmes
6/10
✓
People had access to a wide variety of activities. The service had a team of staff dedicated to providing regular entertainment to people which was planned ahead of time
Points to consider
Staff numbers are enough to meet needs safely with low turnover and consistent team, but no word from staff on easy workloads or time for unhurried care
There were sufficient numbers of suitably qualified, competent and experienced staff... 'There is not a high turnover of staff... the core people remain the same'
Training covers basics needed for the job with supervisions and some extras, but no specialist courses or funded qualifications
Training records showed staff had the necessary training, skills and knowledge to carry out their roles. Staff received appropriate ongoing supervision
Varied activities with dedicated team for entertainment and events like tea parties, but no special programmes or creative innovations
People had access to a wide variety of activities. The service had a team of staff dedicated to providing regular entertainment to people
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews