Working at Sea Gables Residential Home
6 Northcliff Gardens, Shanklin, PO37 6ES
Operated by Mr Anthony Delannoy and Mrs Hannah Delannoy
7 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff enjoy a supportive culture with approachable management and varied activities, but COVID-related safety lapses in testing and PPE needed addressing."
Safety & Risk
6/10
✓
2022 targeted inspection: The service was not always meeting the guidance on testing for staff within 90 days of a positive test... The provider had not assessed or acted on the risks... when PPE was not used in line with guidance... provider has now addressed this.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed working at the service... 'The management team are very supportive and approachable, I am always given opportunities to develop and learn new things.'
Staffing Levels
6/10
✓
2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2019: There were sufficient staff available... 'We have time to spend with people, so we don't have to rush.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received regular and appropriate training... Where people had specific needs, staff had received relevant training. For example, staff had completed training in positive behaviour support... regular supervision and an annual appraisal.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff were positive about the management of the service and told us the registered manager and provider were very supportive and approachable.
Programmes
7/10
✓
Per 2019 comprehensive inspection: A wealth of activities were available... walks along the sea front, attend voluntary work, go to a local gym, attend social groups, have picnics, go camping... sports club... daily 'wake up shake up' activity... transition work to supported living.
Points to consider
Staffing was adequate with enough time for care, but COVID caused staff pressures that needed special fixes.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
There were slip-ups in following rules for staff testing after COVID positives and checking PPE risks, though they added checks and fixed it right away.
The service was not always meeting the guidance on testing for staff within 90 days of a positive test... The provider had not assessed or acted on the risks to people receiving care, and others, when PPE was not used in line with guidance... has now addressed this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews