Working at Sea Bank House
27 - 31 The Esplanade, Poulton Le Flyde, FY6 0AD
Operated by Mrs K Kalkat and Mr GS Nijjar
23 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Strong leadership and family-like culture shine through, but basic activities and occasional agency staff hold it back."
Safety & Risk
8/10
✓
Staff followed correct procedures to ensure people received their medication on time and as prescribed. Staff consistently followed effective infection control procedures.
Staff Culture
8/10
✓
A staff member told us, 'I love it here, we're like a family.' Everyone we spoke with commented about a positive, very caring environment with strong leadership.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staff told us they had enough time to support people safely and the registered manager would provide extra staff if this was needed. A relative commented, 'They bring staff in to cover shortfalls.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The provider ensured staff received regular training to maintain and update their knowledge. Documentation demonstrated staff were supported to maintain and increase their skills.
Management
8/10
✓
Staff were consistently complimentary about the registered manager. One employee said, 'She is fantastic... she really cares, not just for residents, but for staff also.'
Programmes
4/10
!
Per 2019 comprehensive inspection: Staff supported people to engage in meaningful activities... game of hoop-la... reminded to take part in bingo.
Points to consider
Only basic activities like bingo and games, no activities coordinator or special programmes to make the job more interesting.
Per 2019 comprehensive inspection: People told us they enjoyed the activities... reminded to take part in bingo... hoop-la.
Staffing is adequate but they bring in extra workers sometimes to cover shortfalls.
Per 2019 comprehensive inspection: A relative commented, 'They bring staff in to cover shortfalls.'
Only standard training and supervisions, nothing special like funded specialist courses.
Per 2019 comprehensive inspection: The provider ensured staff received regular training to maintain and update their knowledge.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews