Last updated: 10 February 2026
"Strong leadership, positive team culture and good staff retention, although activities lack a dedicated coordinator."
robust recruitment and selection processes... robust safeguarding procedures... medicines were safely managed... risk assessments were in place
'It's an absolute pleasure coming to work... enjoy my job very much'... 'We work as a team'... relaxed atmosphere with staff having time to share a joke
Sufficient staff were employed... staff told us they had time to do their job effectively... Staff retention was good, and staff knew people well
Most of the staff... had also completed a nationally recognised qualification in care to level three... monthly supervision meetings... Annual appraisals had been completed for all staff
The service continued to be well led by the registered manager. Staff spoke highly... 'It is a well-run and organised service' and relatives said 'The staff and management are excellent'
organised group activities such as trips to the coast and meals at local pubs... celebrating British culture day where people could try different foods
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with basic trips and cultural events.
organised group activities such as trips to the coast and meals at local pubs
Staffing is sufficient with good retention and time to complete tasks, but no details on minimal agency use or exceptional workforce planning.
Sufficient staff were employed to work at the service and... staff told us they had time to do their job effectively
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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