Working at Scorton Care Village

Staff had a good understanding of what to do to make sure people were protected from avoidable harm or abuse. We were assured the service was following safe infection prevention and control procedures. Per 2019 and 2020 inspections.

Morale was high and positive. Staff understood the provider's vision and they told us they worked as a team to deliver high standards. Per 2019 comprehensive inspection.

Staff had completed an induction and training programme. Staff had opportunity for support, supervision and appraisal. Additional training for specific medical needs. Per 2019 comprehensive inspection.

Staff felt listened to and that the registered managers were approachable. Staff said the manager 'goes the extra mile really... You feel valued as an employee.' Per 2019 comprehensive inspection.

People were offered a wide variety of activities... supported to access the community... relationships with local groups such as the church and the local primary school. Per 2019 comprehensive inspection.