Last updated: 9 February 2026
"Staff feel supported by the manager with strong training and safe medicines management, although activities lack a dedicated coordinator."
Medicines were managed and administered safely. Only trained and competent staff administered people's medicines. The registered manager ensured staff training was kept up to date and observed medication practices. Regular audits were completed... systems in place to learn from risks, significant incidents or accidents.
Staff felt very supported by the registered manager and said they felt they had a good team. People benefited from a staff team that worked together and understood their roles and responsibilities.
People received care from a consistent staff team. There was a highly experienced staff team who knew people well... Staff told us there were enough staff available to support people with all their needs, including trips into the community.
Staff told us they had been supported to achieve nationally recognised training certificates... the provider invested in training... bespoke training was supplied on specific conditions... staff received regular supervision... All staff received a yearly appraisal.
Staff felt very supported by the registered manager and said they felt they had a good team.
People enjoyed varied pastimes and engaged in meaningful activities. People were supported to be part of the local community and both people had taken part in employment opportunities. One person had also become involved with their local church.
No dedicated activities coordinator or named specialist programmes, so the role is mostly supporting independence and community outings without structured creative activities.
People were supported to follow their interests and participate in social activities.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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