Working at School House
2 Hawbush Road, Walsall, WS3 1AG
Operated by Dignus Healthcare Limited
3 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Strong safety practices and a positive culture where staff feel supported, but no registered manager yet and basic activities hold it back."
Safety & Risk
8/10
✓
Safety risks were assessed and managed in a way that enabled people to participate in the activities they enjoyed... One relative told us that their loved one's episodes of distress and agitation had significantly reduced due to staff planning and delivering care in a manner that avoided risk triggers.
Staff Culture
6/10
✓
There was a positive and open culture at the service and systems were in place to provide person-centred care. Staff told us they were supported to suggest and implement new ways of working.
Staffing Levels
5/10
!
People and their relatives told us and we saw there were enough suitably skilled staff to support people in line with their agreed needs.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: An induction training package was provided to all new staff which ensured that all basic training was undertaken before any care was delivered. Care staff told us they felt the training available to them was good.
Management
3/10
✕
At the time of our inspection a registered manager was not in post. However, a new manager had recently started to work at the service and was in the process of registering with us.
Programmes
4/10
!
People and their relatives told us they were supported to participate in activities they enjoyed both at the home and within the community. Per 2018: People were supported to access a range of opportunities... attend school regularly and also use public transport.
Points to consider
No permanent manager registered yet, so leadership stability could be an issue until sorted.
a registered manager was not in post. However, a new manager had recently started to work at the service and was in the process of registering with us.
Only basic community outings and home activities, no dedicated coordinator or specialist programmes to make the role more varied.
supported to participate in activities they enjoyed both at the home and within the community.
Only standard mandatory training and induction from older report, no specialist courses or funded qualifications mentioned.
Per 2018 comprehensive inspection: An induction training package was provided to all new staff which ensured that all basic training was undertaken.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews