Working at Schankin House

Staffing is adequate but they used some agency and bank staff during busy times like COVID.

They said they had used their own bank staff and other staff from a specific agency to ensure continued and consistency of care provided by the service.

Only standard training like safeguarding and medicines, no specialist courses or funded qualifications mentioned.

We noted from the provider's training records and staff files that staff had attended various training programmes relate to their roles.

No activities coordinator or specialist programmes, so the role involves supporting basic community outings and college attendance.

Staff supported people to take part in activities of their choice at the home and in the community. Some people attended local places of education on full-time basis to gain knowledge and skills in their areas of interest.