Last updated: 10 February 2026
"Staff feel supported with an open-door policy and improved medicines safety, but basic activities and standard training lack variety and growth."
Medicines management had improved, and the recording of medicines was structured and accurate. Staff explained how they administered medicines safely.
Staff told us they felt supported in their role and could speak to the management team freely. A member of staff said, 'I feel I can go to management and speak about people's needs.'
There were enough staff to provide care to people using the service and the service managed staff rotas effectively.
Records confirmed staff received the following training; medicines, diabetes, safeguarding adults, infection control, epilepsy, health and safety and managing people who were in distress.
The registered manager told us they operated an open-door policy and we observed this during the inspection. They said, 'Staff can come to us with work and personal issues.'
A sensory area was also provided for people using the service. People used the day centre which was next door to the main home.
Only basic activities like a sensory room, day centre visits, and going outside, so the role lacks variety beyond personal care.
A sensory area was also provided for people using the service. People used the day centre which was next door to the main home and spent time with other people who attended the day centre.
Staffing is adequate with good rotas, but no details on low agency use or team stability to make workloads easy.
There were enough staff to provide care to people using the service and the service managed staff rotas effectively.
Just standard training on topics like epilepsy and safeguarding, with supervision but no funded qualifications or career growth.
Records confirmed staff received the following training; medicines, diabetes, safeguarding adults, infection control, epilepsy, health and safety and managing people who were in distress.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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