Last updated: 10 February 2026
"Staff feel valued with good morale and visible managers, but limited activities and adequate staffing without extras hold it back."
People were protected from the risk of abuse... Regular auditing of medicines took place... Improvements were needed in relation to people’s personal emergency evacuation plans (PEEPs).
Staff told us they felt valued and respected... morale was good. 'I work in a really lovely team... I feel valued.'
There were sufficient numbers of staff to ensure people received safe care which met their individual needs. Staff received training appropriate and relevant to their role.
Staff received training appropriate and relevant to their role, this included training for specific care needs such as dementia and end of life care. Staff attended regular supervisions.
The Registered Manager and Deputy Manager were a visible presence... Staff spoke positively about the providers and said they were visible when they visited and engaged with them.
Feedback received suggested some improvements were required... registered manager... working closely with the well-being team who deliver activities to improve provision.
Not enough varied activities on offer, so the role might mostly involve routine personal care tasks.
We received feedback that activity provision could be better. One person told us they did not know what activities were scheduled for the week.
Staffing is adequate with enough staff on shift, but nothing special like low agency use or stable long-term team.
There were sufficient numbers of staff to ensure people received safe care which met their individual needs.
Training covers basics and some specialist topics like dementia care, but no funded qualifications or career development paths mentioned.
Staff received training appropriate and relevant to their role, this included training for specific care needs such as dementia and end of life care.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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