Working at Saxon Lodge Residential Home Limited
30 Western Avenue, Canterbury, CT4 5LT
Operated by Saxon Lodge Residential Home Limited
23 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Staff feel supported with regular training and engaging activities, but no permanent manager and agency staff use affect stability."
Safety & Risk
7/10
✓
Staff understood their responsibilities to keep people safe... They were confident the manager would take appropriate action. Medicines were managed safely. Per 2020 comprehensive inspection.
Staff Culture
6/10
✓
Staff told us they felt supported by the manager and were confident to speak to them about any concerns. Per 2020 comprehensive inspection.
Staffing Levels
5/10
!
There were enough staff to meet people's needs. Agency staff were used to cover vacant posts. Per 2020 comprehensive inspection.
Training & Dev
6/10
✓
Staff received training appropriate to their role. The training was refreshed regularly so staff remained up to date. Per 2020 comprehensive inspection.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. Per 2020 comprehensive inspection.
Programmes
6/10
✓
Leisure therapists had been employed to develop the activity programme... painting, biscuit decoration... weekly visit from the Pets as Therapy dog. Per 2020 comprehensive inspection.
Points to consider
No permanent manager in post, which affects leadership stability.
The service did not have a manager registered with the Care Quality Commission. Per 2020 comprehensive inspection.
Staffing is adequate but they use agency workers to cover vacant posts.
Agency staff were used to cover vacant posts. Per 2020 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews