Working at Saxon Lodge
South Road, Stockton On Tees, TS20 2TB
Operated by Voyage 1 Limited
9 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff feel valued by approachable leaders in a warm, family-like culture, but staffing stability and activities programmes lack detail."
Safety & Risk
8/10
✓
Staff recognised incidents and reported them appropriately and managers investigated incidents and shared lessons learned. Positive risk taking was embraced.
Staff Culture
8/10
✓
Staff knew people really well, referring to people as 'family.' Staff spoke highly of people and went 'above and beyond'. 'I am happy working here; it's just like home. The way the home is being run is amazing'
Staffing Levels
6/10
✓
There were always enough staff on duty, including 1:1 support. Staff worked flexibly to ensure people could do all they wished to do.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: There was a supervision and appraisal system in place and staff told us they felt well supported. Staff are very keen and very proactive with training.
Management
8/10
✓
The registered manager was visible, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say. Staff felt respected, supported and valued by senior staff.
Programmes
6/10
✓
They regularly went out in their community and further afield. Where there were shared interests, people went out together. Photographs of people enjoying their days out were shared with their relatives.
Points to consider
Staffing is adequate with enough on duty for one-to-one support, but no details on team stability or agency use to make workloads really manageable.
There were always enough staff on duty, including 1:1 support.
Regular outings and community trips keep things varied, but no activities coordinator or specialist programmes to enrich the role beyond routine care.
They regularly went out in their community and further afield. Where there were shared interests, people went out together.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews