Working at Saxby Lodge Residential Care Home
124 Victoria Drive, Bognor Regis, PO21 2EJ
Operated by Saxby Care Ltd
19 bedsResidential homes
Workplace Score
3.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.5/10
Key Finding
"Staff enjoy a more positive culture where they feel supported, but no permanent manager, unsafe medicines storage, and lack of activities hold it back."
Safety & Risk
2/10
✕
Medicines were not stored safely because the medicine room was not locked... Risks to people were not consistently identified, assessed and managed.
Staff Culture
5/10
!
Staff described improvements in the culture of the home where they felt comfortable to raise any concerns... It’s a more positive atmosphere now.
Staffing Levels
4/10
!
There were enough staff to care for people safely... but recruitment systems were not robust, and staff support, including induction training and supervision, was not consistent.
Training & Dev
4/10
!
Staff were receiving training but systems to confirm staff competency, including regular supervision meetings, were not completed consistently.
Management
2/10
✕
The nominated individual was managing the service at the time of the inspection. They had applied to become the registered manager for the service.
Programmes
2/10
✕
People told us there was a lack of opportunities for social engagement and planned activities were not taking place... A relative told us, “There’s not enough to do. There’s nothing going on and people just sit around watching TV.”
Points to consider
No permanent manager in place and oversight systems miss big problems like safety risks.
The nominated individual was managing the service... Governance systems and audits continued to be ineffective in identifying or addressing areas for improvement.
Medicines left unlocked and poor checks on falls or fire risks make the workplace unsafe.
Medicines were not stored safely because the medicine room was not locked. This meant there was a risk medicines could be accessed inappropriately... Environmental risks, including fire safety... were not managed effectively.
No activities or engagement means the job is mostly routine personal care with little variety.
People told us there was a lack of opportunities for social engagement and planned activities were not taking place. This was having a negative impact on people’s quality of life.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews