Last updated: 9 February 2026
"Excellent infection prevention, good training and supportive staff culture, but no registered manager and basic group activities hold it back."
2020 targeted inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... accessing testing... making sure infection outbreaks could be effectively prevented or managed.'
Per 2020 comprehensive inspection: 'Staff told us they felt more supported since the current registered manager had started... teamwork had improved... Staff felt confident their views and feedback would be listened to and acted upon.'
Per 2020 comprehensive inspection: 'Staffing levels were sufficient to meet people's needs... Feedback from staff was positive and included, "If we are short at all, if anyone goes off sick, we all just get on with it and we work really well as a team."'
Per 2020 comprehensive inspection: 'Staff had received sufficient training to carry out their roles... Refresher and update training was planned... mandatory "topic of the month"... role specific training for registered nurses.'
Per 2020 targeted inspection: 'The registered manager had transferred to another of the provider's care homes. A recently appointed home manager was in post, and had applied for registration with the Care Quality Commission (CQC).'
Per 2020 comprehensive inspection: 'Overall, people spoke positively about the range of activities offered... activities coordinator... most activities were "group" based and one to one activities were mainly provided to people when they were in the lounge.'
No permanent manager yet, new one has applied to register.
The registered manager had transferred to another of the provider's care homes. A recently appointed home manager was in post, and had applied for registration with the Care Quality Commission (CQC).
Staffing is adequate but they sometimes get short if someone is off sick.
Feedback from staff was positive and included, "If we are short at all, if anyone goes off sick, we all just get on with it and we work really well as a team."
Only basic group activities and some one-to-one support, no specialist programmes.
The activities coordinator told us that most activities were 'group' based and one to one activities were mainly provided to people when they were in the lounge. Some people had commented they were sometimes, 'bored.'
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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