Last updated: 9 February 2026
"Staff felt supported with high morale and approachable management, but medicines safety gaps and staffing pressures need attention."
Medicines were managed safely, but some improvements were needed to ensure a robust end to end process and clearer recording.
Staff felt supported and empowered... Staff morale was high and staff were motivated in their work.
The provider ensured there were sufficient numbers of suitable staff. People did not have to wait long for staff support, and an additional member of staff was deployed to 'float' between all the areas.
There were effective systems to ensure training was completed, and the provider kept this under review. Support for staff included individual supervision, which included personal development planning.
People and relatives said the management team were visible and approachable, and they felt comfortable to discuss any matters at any time.
There was a varied programme of planned activities, such as singers, quizzes and a gardening club. People enjoyed trips outside of the home.
Staffing is adequate with a floating staff member to help, but one resident said there are too many people for staff to look after properly.
one person said, "There are too many of us to look after."
Medication safety has some gaps like unclear instructions on when to give as-needed meds and storage that was not tidy on the day.
Some medicines for people to have when required did not have any clear guidance for staff... the medicines rooms were not clean or tidy
Activities are varied with quizzes, singers, gardening and trips, but some residents who need help to move sat in chairs for long periods.
some people who relied on staff to help them move sat in chairs for long periods of time.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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