Last updated: 10 February 2026
"Approachable leadership and robust safety with stable staffing and positive culture, although basic activities limit it to mostly routine personal care."
Safeguarding procedures were robust and staff understood how to safeguard the people they supported... Medicines were managed safely.
Staff were encouraged and felt comfortable to voice their views. There was a positive relationship between people and the staff who supported them.
The provider employed sufficient staff so that they did not have to use agency staff. People received care from the same member or members of staff and this helped with people receiving consistent care and support.
Staff received appropriate training and professional development... Staff were supported by the service to gain further qualifications... Staff received regular one to one meetings with the registered manager.
The registered manager was approachable and... encouraged an open and transparent culture and took an active role in the running of the service.
People were supported with a wide variety of their preferred social activities and interests... such as colouring or going out for a drive.
Only basic activities like colouring and drives with no coordinator or special programmes, so the role is mostly routine personal care.
such as colouring or going out for a drive. There was a range of activities both inside and outside the service to stimulate people and this helped them from social isolation.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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