Last updated: 10 February 2026
"Consistent staffing with a familiar team and supportive culture for staff, but no permanent manager and training gaps need attention."
People were safeguarded and protected from avoidable harm. Safeguarding and whistleblowing procedures were in place and staff knew how to report and escalate their concerns.
Staff told us they felt valued and received support on a day to day basis. Staff told us, "The support is always there" and "I'm fully supported, [management] are very approachable and supportive."
Staffing levels were closely monitored; people received support by a consistent staff team who were familiar with their support needs.
A robust training programme was in place; staff received mandatory and bespoke training and training statistics were promising although The Care Certificate and positive behaviour support (PBS) training required some attention.
The service did not have a manager registered with CQC. At the time of the inspection, an interim manager had been recruited and the appropriate registration paperwork was in the process of being completed.
Although restrictions limited some of the activities people could engage in, people continued to receive as much social stimulation as possible... local walks around the surrounding area were arranged, a trampoline had been purchased and sensory activities were supported.
No permanent manager in post, just an interim one with registration paperwork in process.
The service did not have a manager registered with CQC. At the time of the inspection, an interim manager had been recruited and the appropriate registration paperwork was in the process of being completed.
Training has some gaps in key areas like the Care Certificate and behaviour support courses.
training statistics were promising although The Care Certificate and positive behaviour support (PBS) training required some attention.
Basic activities like walks, sensory sessions and a trampoline, no coordinator or specialist programmes.
local walks around the surrounding area were arranged, a trampoline had been purchased and sensory activities were supported.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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