Last updated: 9 February 2026
"Long-term staff create a strong family culture and provide consistent care, although training lacks specialist courses and career development."
Medicines were received, stored administered and disposed of safely. Regular audits... All accidents and incidents were clearly recorded along with the action taken to reduce the risk of re-occurrence. Culture of continuous learning when things go wrong.
Most staff had worked in the home for a long time and had developed exceptionally strong relationships with people. They shared their lives with one another. We all feel part of a big family.
There were enough staff to provide safe, consistent care that met the needs of the people living in the home. Staffing was adjusted and increased if people wanted a staff member to attend external meetings/appointments or events with them. Most staff had worked in the home for a long time.
There was a clear training program for staff and this was monitored by the manager to ensure staff completed their training requirements. New staff through the apprenticeship scheme received induction training.
The managers all spent time working alongside staff modelling and demonstrating high standards of care.
People were encouraged to participate in activities which were meaningful to them for example gardening, shopping and social activities. The home hosted community events and received many visitors... two local nursery schools, therapy dogs and entertainers.
Training covers basics and apprenticeships but lacks details on specialist courses or career development for experienced staff.
There was a clear training program for staff and this was monitored by the manager to ensure staff completed their training requirements.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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