Working at Sandsground
Swindon Road, Highworth, SN6 7SJ
Operated by Community Homes of Intensive Care and Education Limited
5 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Strong leadership from a committed manager and a supportive staff culture, but vacancies, agency use, and recruitment record gaps hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely... Systems were in place to record incidents and accidents. The registered manager and the provider checked for trends... We saw where medicine errors occurred, the registered manager took steps to ensure lessons were learnt
Staff Culture
7/10
✓
Staff told us they were happy with their training and felt well supported by each other and the registered manager
Staffing Levels
5/10
!
There were enough staff to support people safely. There were four staff vacancies, with two of these posts having been recently recruited to. The registered manager confirmed agency staff worked in the home to cover some shifts
Training & Dev
6/10
✓
Staff received a range of mandatory, relevant training to ensure they were able to meet people's needs, including person centred care and oral health. Training specific to a person's needs was also provided such as, epilepsy and autism awareness
Management
7/10
✓
The registered manager had been in post since April 2019. They had strong values and was committed to ensuring people received a good standard of support. Relatives were confident the registered manager had been making positive changes to the home
Programmes
6/10
✓
Since the last inspection, the registered manager had employed a day care organiser. Their role was to ensure people engaged in meaningful activities... we saw one person listening to music, whilst another person taking part in an arts and crafts session
Points to consider
Staffing is adequate but nothing special, with vacancies and some shifts covered by agency workers
There were four staff vacancies, with two of these posts having been recently recruited to. The registered manager confirmed agency staff worked in the home to cover some shifts
Recruitment checks in place but some gaps in staff employment records found
We identified some gaps in employment which the registered manager addressed, shortly after the inspection, with the staff members
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews